meusparis.com (hereinafter "the Web site") is the property of SPBM (here after "SPBM), a limited company, with its head office at 2bis, Rue Benoit Bennier, 69260 Charbonnières Les Bains, France, registered in the Company Register (RCS) for Lyon under number 83092671300017. Inter-community VAT number FR 43830926713. These general terms of sales apply to all orders through the Web site. These terms are subject to modification and updates; accordingly, the terms applicable to product orders by customers are those applicable on the date of the order on the Web Site.
I. THE CUSTOMER
To be a Customer of the Web site you must be a consumer, of legal age and with full legal capacity or to be authorised by your parents to order on the Web site. The personal information you give to SPBM when opening your customer account or upon any order you may place must be complete, accurate and up to date. SPBM would not be responsible for undelivered products should the data prove incorrect. SPBM reserves the right to cancel any order should the IP address of the customer be located in a country different from the billing and/or delivery address.
II. THE PRODUCTS
The products offered for sale are those featured on the Web site. SPBM makes every effort to accurately present and describe the products to inform the Customer at best. It is, however, possible that the Web site may contain minor errors, which you recognise and accept. In the event of any non-compliance of the product delivered with its description on the Web Site, SPBM agrees to remedy such non-compliance by either exchange or pay back (totally or partly) the invoiced product.
The acceptance of orders placed on the Web Site is subject to compliance with the procedure set up by SPBM. This takes the form of a series of succeeding screen pages indicating the steps to be taken by customers to validate their order. You will have the possibility, before final validation of your order, to verify the order details and the total price, and to correct any possible errors, before confirming it and expressing your acceptance. Every confirmed order applies as a sale contract and an acceptance of all the present stipulations.
SPBM is entitled to refuse any order made by a customer with whom a dispute exists in connection with the payment of a former order, as well as any order that is not compliant with these general terms of sale. In such cases, SPBM will inform the customer by e-mail. Unless the customer contacts us to correct the error or the non-compliance with these general terms of sale, we reserve the right not to process the order.
Once you have validated your order, SPBM will promptly confirm receipt by sending you an e-mail to the address provided to us. In that aim, you formally accept the use of e-mail by SPBM to confirm the content of your order. This confirmation e-mail will include all of the information provided by you, as well as the accepted price and terms of payment with an indication, as the case may be, of any possible difficulties or reservations in respect of the order. For each product, you will also receive, upon delivery, written confirmation of the price paid and of the shipping fees applicable to you.
IV. PRICE AND TERMS OF PAYMENT
A. CHOICE OF PRICE
The prices displayed on the Web site are in Euros, shipping excluded. The total price of the order (shipping fees included) is mentioned in the cart. SPBM reserves the right to modify the prices at all times but the prices invoiced to customers are those applicable on the date of the order, subject to stock.
IMPORTANT: For all orders shipped outside the EU, the customer will be responsible for any import duties or taxes charged by customs and any carrier-related fees. Any additional charges will be collected from the customer by the shipping carrier chosen at the time of delivery. No customs duties on orders to the US.
B. PAYMENT METHODS
To pay your order, you may use a credit card or use Stripe. For credit card payments: the Customer has access to a dedicated space made available by Stripe which ensures the security and recording of the payment order. To this effect, the Customer expressively authorizes SPBM to debit its account accordingly to the amount of the ordered products. Data registered and saved by SPBM act as a proof of order and of all transactions done. Data registered by the payment system act as a proof of the financial transactions.
For payment via Paypal, please follow the instructions online. After the Paypal payment page, you will be redirected to meusparis.com where you need to click on PROCEED TO PAYMENT in order to confirm the transaction. A complete order review page will appear confirming your order.
SPBM will make delivery to the address you give in your order, it being specified that this must be your place of residence or that of any other individual of your choice residing in France European Union and Switzerland (deliveries will not be made to hotels or PO boxes).
To ensure the lead times can be met, you should check that you have provided complete and accurate information concerning the delivery address (such as, inter alia, road number, building number, staircase number, access codes, names and/or interphone numbers, etc.). Inaccurate information may result in longer delivery times or re-shipments.
Mentioned lead times are indicative of the average time to process order and to delivery it. SPBM would not be held responsible for a delayed delivery due to external causes.
In case of damaged delivery (already opened, missing product...), the Customer is due to notify the transport service and SPBM, by any means, and his refusal of the product within 3 days following the delivery.
VI. RETURNS & EXCHANGES
meus is committed to providing products of the highest quality. If you are not satisfied with your order, we commit ourselves to offer an exchange or refund of the products concerned under the below conditions.
The right of retraction does not apply to artificial persons (i.e. companies).
Returns and exchanges are accepted within 30 days after the date of reception of your order.
The products must still be in their original packaging and in their original condition (i.e. not worn, washed, ironed, altered or soiled).
For each return, please send an e-mail to: email@example.com stating the reason for the return. Our customer service will provide for all necessary instructions with the return address as well as a return authorization number that needs to be stated on the return package.
The costs of sending and returning items will be the responsibility of the purchaser.
In the case of a refund, it will be processed within 5 working days of the date of reception of the returned item.
IMPORTANT: We do not accept returns or exchanges of underwear. For items on sale, no returns are accepted, only exchanges are possible.
In the event that damaged goods are returned, meus will return these to the purchaser, who will then be required to pay the delivery costs.
For returns with a request for a refund : The purchaser will receive a full refund for the purchase price of the item and the outward delivery costs, conforming with the Chatel Law. The delivery costs for the return will however be born by the purchaser who reside outside the European Union.
VII. RIGHT OF RETRACTATION
Terms and conditions to put implementation of the right of withdrawal. Pursuant to article L. 221 - 28 of the code of consumption, the right of withdrawal is excluded for the underwear which have been unsealed by the consumer after delivery and who cannot be dismissed for reasons of hygiene and protection of the health. For the sales made via the website, the withdrawal period is FOURTEEN days after the delivery date for the sale of products. This right is exercised by sending the withdrawal form annexed to these terms so that at the foot of invoice, duly completed and signed, to the address of the Head Office of the company referred to in article 1. the customer must return the product to the most within the period of FOURTEEN days following the communication of its decision to withdraw to the address of the registered office referred to in article 1.
When the period expires on a Saturday, a Sunday or a public holiday, it is extended until the first following working day. Direct referral of the delivered products costs are charged to the customer for contracts concluded at a distance. Return of product costs are charged to the company SPBM for off-premises contracts when the property is delivered to the domicile of the consumer at the time of the conclusion of the contract. The returned products transport is carried out under the responsibility of the customer. Products must be returned properly protected in their original packaging or similar packaging, in a perfect state of resale and with all accessories potential, directions for use, and documentation.
SPBM is obliged to refund the customer of all payments, including delivery fees within fourteen days from the date on which it is informed of the decision of the customer to withdraw from the. Unless SPBM proposes to collect the goods itself, it can delay the refund until the recovery of property or until the customer has provided proof of the shipment of these goods, the date being that of the first of these facts. Is meant by evidence of shipment of the product, all written to justify without possible contesting of the consignment of the product concerned from SPBM. The refund is made using the same payment method as the one used by the customer for the original transaction, unless express agreement for another way of payment and to the extent where the refund does not charge cause additional to the consumer. SPBM is not required to refund the additional costs if the consumer has expressly chosen a mode of delivery that is more expensive than the standard proposed by the company.
VIII. LEGAL CONFORMITY WARRANTY
SPBM is held of the legal guarantee of conformity referred to in articles L. 217 - 4 to L. 211 - 14 of the code of consumption and that relating to the defects of the thing sold, under the conditions provided for in articles 1641 to 1648 of the civil code.
Article l. 217-4 of the code of the consommationLe seller book one well in accordance with the contract and is responsible for the defects existing at the time of issue. It addresses also the defects resulting from packaging, mounting or installation instructions when it has been to his office by contract or was carried out under his responsibility.
Article l. 217-5 of consumer code.The good is in conformity with the contract: (1) if it is specific to the use normally expected of a similar property and, where appropriate:-if it fits the description given by the seller and has the qualities that it has presented to the buyer as a sample or model; - if he has the qualities that a buyer can legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling ;
2° Or has the defined characteristics of a mutual agreement by the parties or is any special use sought by the purchaser, to the knowledge of the seller and that the latter has accepted.
Article L. 217-12 of the consumer code
The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
Article L217-16 of the code consumer
When the buyer asks the seller, during the course of the commercial guarantee which has been granted during the acquisition or repair of a chattel, a reclamation under warranty, any period of immobilization of at least seven days is in addition to the term of the warranty remaining.
This period runs from the request of intervention of the buyer or available for repair of the property in question, if this provision is subsequent to the application for action.
Article 1641 of the civil code
The seller is bound to the warranty for hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so impair that use that the buyer would not have bought or not would have given that a lower price, if he had them known.
IX . MEDIATION - DISPUTES - APPLICABLE LAW
All orders take full rights membership of the client to the General conditions of sale. These general conditions of sale are governed by french law.
In case of dispute, the customer will address in priority to SPBM in order to find an amicable solution. Mediation of consumption: the consumer customer has the faculty to amicably resolve a dispute to the mediator : ___________________________________________________________________________
In case of dispute, the french courts will be only qualified.
X. INFORMATION AND FREEDOMS
The information collected by SPBM when an order of the customer are required for the management of the transaction and for this purpose may be communicated in whole or in part providers SPBM involved in the execution of the command. The customer is informed that these same personal data may also be collected by an agency in charge of the analysis of orders and the fight against credit card fraud. In accordance with the law computer and freedoms n ° 78-17 of 6 January 1978, the customer has a right of access, rectification, opposition and removal to the data concerning.
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(Please complete and return this form only if you wish to withdraw from the contract.)
the attention of _______________________________________________________________________[the professional here inserts his name, geographical address and, when available, fax number and e-mail address] :
I/we (*) shall notify you / notify (*) hereby my / our (*) contract covering the sale of the property (*) /pour the provision of services (*) below :
ordered on ________________________ (*)/received on (*) ________________________________.
Name of (the) consumer(s): _____________________________________________________________________
Adress of (the) consumer(s) : __________________________________________________________________
Signature of (the) consumer (s) (only if this form on paper notification) :